SHIPPING
📦 Shipping Information
Due to high demand, orders may take 2-4 weeks to arrive. We appreciate your patience as we work to deliver your order as quickly as possible.
Processing Time
- Orders are processed within 1-3 business days before shipment.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a tracking number once your order has been shipped.
Estimated Delivery Times
- United States & Canada: 2-4 weeks
- Europe: 2-4 weeks
- Australia & New Zealand: 2-4 weeks
- Rest of the World: 3-5 weeks
Please note that delivery times may vary based on customs processing and your location.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. Please allow up to 5 days for tracking updates to appear in the system.
Delays & Lost Packages
- If your order has not arrived within 30 days after shipping, please contact us at info@celestiqa.com, and we will assist you with a replacement or refund.
- Shipping delays may occur due to customs processing, high order volumes, or carrier delays beyond our control.
Customs & Import Fees
- Orders may be subject to customs duties and import taxes depending on your country’s regulations.
- These charges are not included in the order total and are the responsibility of the customer.
For any questions regarding shipping, feel free to contact us at info@celestiqa.com. We’re happy to help!